One MSA. One accountable account team. SLA-backed response, every site.
Twelve trade contracts, nine separate QBRs, and a different dispatch number for every building — that's the status quo most multi-site operators are running on. MKMaintX folds HVAC, janitorial, electrical, plumbing, landscaping, and lighting into one master service agreement, with one accountable account team behind it.
- Twelve trade vendors → one MSA.HVAC, janitorial, electrical, plumbing, landscaping, lighting, and more under a single master agreement and one account manager.
- 35 states, 24/7 self-performed dispatch.700-plus technicians on payroll, dispatched from your dashboard or a 24/7 hotline — average sub-two-hour emergency response.
- ~$800K avg. year-one savings with measured SLAs.Monthly dashboards report spend, response times, SLA compliance, and recurring failure modes against your 90-day baseline.
REITs and mid-sized multi-site operators choose us to replace vendor sprawl with a single MSA — backed by 700-plus self-performed technicians, audited response-time SLAs, and one account team from baseline assessment through monthly portfolio review.
- 12,400+
- facilities under contract
- 35
- states actively served
- $800K
- avg. year-one portfolio savings
- 99.2%
- SLA compliance, trailing 12 months
Three steps. One accountable answer.
After the MSA is signed, this is what running your portfolio with MKMaintX actually looks like.
One MSA signed
Twelve trade contracts, one master service agreement. One schedule of work, one SLA tier set, one monthly invoice — legal, signed, and live.
Dedicated account team
One named account manager owns your priority list, escalation chain, and consolidation roadmap — supported by a 24/7 dispatcher and finance/QC leads.
One unified dashboard
Every work order, response time, and SLA rolled up on one dashboard. One 24/7 hotline. One monthly review. The operation is unified end-to-end.
Bring us the shape of the portfolio. We'll map the consolidation.
Five essentials are enough to start a useful conversation. We'll review the footprint, align the account team, and tell you what a single MSA could look like across your sites.
- 01
Share the footprint
Name, company, and property count give us the operating context.
- 02
Choose your window
Tell us when an account manager can reach you.
- 03
Shape the proposal
Continue into the working proposal flow when you’re ready.
Already know the scope? Start the proposal flow directly →
Fragmented vendors vs. one accountable answer.
Multi-trade facility maintenance falls apart on paper contracts before it ever falls apart on site. One master service agreement collapses the stack — and the gap that shows up when it doesn't.
Fragmented Vendor Stack
- Per-trade contracts
- Patchwork SLAs across trades
- Handoff gaps between trades
- Midnight phone tag
- No shared reporting
One MSA
- One master service agreement
- One accountable account team
- One unified SLA, end-to-end
- Dedicated single-number dispatch
- One portfolio dashboard
One MSA. One account team. One SLA — from baseline assessment through monthly portfolio review.
Six trades. One schedule of work. One accountable contract.
We dispatch self-performed crews for every core trade and coordinate approved specialty vendors under your MSA — so your team manages one relationship, not twelve.
Heating, cooling, ventilation, and building-automation tuning.
- Rooftop, split, and chilled-water systems scheduled on a predictable PM cadence.
- Refrigerant management, controls calibration, and indoor-air-quality audits tied to a single work order stream.
- Emergency dispatch through the 24/7 hotline with make-safe followed by a permanent fix on the same ticket.
Day and night porter programs with audited QC checklists.
Tenant fit-out, panel work, emergency power, and lighting controls.
Backflow, grease lines, fixture replacement, and leak response.
Seasonal grounds, snow & ice, irrigation, and site aesthetics.
Interior, exterior, parking, and signage lamp-and-ballast programs.
Fire alarms, sprinklers, suppression systems, and emergency-lighting inspection.
Flat-roof inspection, leak search, gutter service, and emergency repairs.
Doors, drywall, locks, signage — the small work no other vendor wants.
24/7 dispatch with make-safe, then permanent repair on the same ticket.
IPM-first pest programs with multi-state licensing under one MSA.
Operators describe the rollout, not the sales pitch.
Representative client scenarios — composed to show the kinds of outcomes teams cite ahead of verified pilot references.
Where multi-trade consolidation pays back fastest.
Multi-property owners across office, retail, healthcare and logistics rely on a single vendor relationship to drive measurable operating savings.
Baseline assessment in 30 days.
MSA in place by day 45.
First portfolio savings report on day 120.
- 01Office REITsMulti-state portfolios under a single master agreement.
- 02Mixed-use developmentsRetail, residential, and parking consolidated.
- 03National retailRoll-out programs with brand-standard scopes of work.
- 04HealthcareCompliance-aware work orders in occupied clinical space.
- 05HospitalityGuest-impact first, with sub-two-hour response SLAs.
- 06LogisticsDistribution and cold-storage reliability programs.
- 07GovernmentPrevailing-rate and pre-qualified sub-trade rosters.
From twelve vendors to one in 120 days, with the same service standards.
- 01
Walk the portfolio
A baseline condition assessment across every trade, every building, every site.
- 02
Consolidate the contracts
Twelve trade vendors collapse into one MSA, one account manager, one schedule of work.
- 03
Dispatch self-performed crews
700-plus technicians on payroll, dispatched from your dashboard or a 24/7 hotline.
- 04
Report and refine
Monthly dashboards show spend, response times, SLA compliance, and recurring failure modes.
One phone number, one dashboard, one master service agreement — start-to-finish.
Operating savings, response time, and SLA — measured, not promised.
Midwest Office REIT
Replaced twelve regional trade vendors with a single master service agreement. One quarterly review replaced nine separate vendor QBRs.
- trade contracts
- 12 → 1
- reduction in admin hours
- 38%
- first-year operating savings
- $820K
National retail chain
HVAC, lighting, janitorial and snow & ice rolled into one scheduled program. Each store is treated on the same monthly cadence.
- avg. emergency response
- 1h 47m
- SLA compliance
- 99.6%
- work orders resolved same-day
- 94%
35 states. One MSA. Dispatched from Lynnfield, MA and Houston, TX.
One accountable partner across five regional clusters — every state on this map is a license we hold, not a sub-trade we sublet.
- 12,400+
- facilities under contract
- 35
- states actively served
- $800K
- avg. year-one portfolio savings
- 99.2%
- SLA compliance, trailing 12 months
- Northeast01 · 9 states
- Mid-Atlantic & Southeast02 · 8 states
- Midwest03 · 8 states
- South & Central04 · 7 states
- West05 · 5 states
What portfolio teams ask before signing the MSA.
Trades, geography, response-time SLAs, contract and pricing structure, account-team staffing, onboarding, and the reporting owners actually receive — answered up front.
Self-qualify into the funnel — we’ll come back with a working consolidation proposal in two business days.
Field notes from the dispatch desk.
Seven objections, worked through before MSA signature.
Pricing and MSA structure, contract length and termination, the sub-two-hour emergency SLA, geographic coverage and metro onboarding, single-account-team accountability, switching from a fragmented vendor roster, and the minimum portfolio size MKMaintX signs an MSA with — answered with the same numbers your proposal will show.
One working consolidation proposal in your inbox within two business days — or we’ll point you to a portfolio operator already running on a single MSA.
Two minutes of inputs in the intake is all we need to draft a working consolidation proposal. Want a deeper conversation first? Email mkmaintx@polsia.app or call our 24/7 dispatch hotline at +1 (617) 935-0246.
Open the Get-a-Quote formReady to consolidate your vendor stack?
Twelve trade contracts, nine QBRs, and a different dispatch number for every building — replace them with one MSA, one account team, and one accountable partner.